- Assignment status: Resolved by our Writing Team
Sunday, 4 February 2018
Assignment 2: Case Study—Training Assessment Training assessment is an important task for HR personnel. Use the Argosy University online library and textbooks to read about training assessments. Then, consider the following scenario: You have recently been appointed as a training manager for the southeast region of a major supermarket chain in the U.S. Your territory includes 15 retail stores. Your responsibility involves working directly with store managers and other stakeholders to develop training solutions to meet specific needs of employees in various stores. This includes, but is not limited to
Assignment 2: Case Study—Training Assessment Training assessment
is an important task for HR personnel. Use the Argosy University
online library and textbooks to read about training assessments.
Then, consider the following scenario: You have recently been
appointed as a training manager for the southeast region of a major
supermarket chain in the U.S. Your territory includes 15 retail
stores. Your responsibility involves working directly with store
managers and other stakeholders to develop training solutions to
meet specific needs of employees in various stores. This includes,
but is not limited to, performing needs assessments, determining
appropriate instructional design and training delivery methods, as
well as implementing and evaluating training initiatives. Three of
the stores in your territory have missed sales goals for the last
two quarters. All three stores have received low customer
satisfaction scores and are experiencing increased employee
turnover rates. The high employee turnover has resulted in the
store managers hiring many new and relatively inexperienced sales
associates, which further contributes to the problem. The senior
management team of the supermarket chain believes that training and
development may help decrease employee turnover and increase
customer satisfaction. You have been asked to assess training needs
and develop a proposal to address the situation in these three
stores. Instructions: Use scholarly resources and your learning,
address the following: Identify, using simple heuristics, the
indicators that show that the specific problems experienced by the
three stores can be resolved through training. Design a needs
assessment plan and identify three specific training initiatives
you would recommend for these employees. Include the expected
outcomes for the three training initiatives in your proposal.
Select one of the specific training initiatives you identified and
develop a budget of projected costs to implement this initiative.
Write a seven-to-nine-page training proposal in Word format. Apply
APA standards to citation of sources. Make sure you write in a
clear, concise, and organized manner; demonstrate ethical
scholarship in accurate representation and attribution of sources;
and display accurate spelling, grammar, and punctuation. Use the
following file naming convention: LastnameFirstInitial_M4_A2.doc.
By the due date assigned, deliver your assignment to the
Submissions Area.
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