M3_A2 The Value of a Quality Assurance Department Assignment 2: LASA 1 The Value of a Quality Assurance Department Incrisis hospital has been concerned with the increased number of calls from patients regarding their quality of care from a variety of departments, including its emergency room, and its surgery, oncology, and X-ray/lab departments.

M3_A2 The Value of a Quality Assurance Department

Assignment 2: LASA 1
The Value of a Quality Assurance Department
Incrisis hospital has been concerned with the increased number of calls from patients regarding their quality of care from a variety of departments, including its emergency room, and its surgery, oncology, and X-ray/lab departments.
Incrisis is a 100-bed acute facility and was established in 2006. The human resource department hired you as a consultant to review the quality of care issue and make a recommendation on creating a quality assurance department.
Develop a 10- to 15-slide PowerPoint presentation to provide to the board of directors.
The presentation should cover the following topics:

• The link between cost and quality in healthcare. Cite at least two studies conducted in the past five years supporting your response.
• The role health insurance plays in cost, quality, and healthcare consumer expectations.
• The various customers (e.g., patients, families, providers, insurance companies) and the healthcare quality from their perspective.
• At least three current business initiatives driving healthcare quality.
• The role that national policy plays on the quality of healthcare.
• A clear explanation of why the quality assurance department should be created.
•  Include Speaker Notes.

Submit the PowerPoint presentation to the M3: Assignment 2 Dropbox by Wednesday, July 26, 2017.

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